Privacy Policy

At Shriji Brothers, we value and respect your privacy. This Privacy Policy describes in detail how we collect, use, store, and protect your personal information when you visit our website or purchase our products such as Premium Choco Lava Cakes, Walnut Brownies, Premium Cakes, and other desserts.

1. Information We Collect

When you create an account, place an order, or contact us through our website, we may collect personal information from you to provide better customer service. The information we collect may include:

Full name for order and delivery purposes
Email address to send order confirmations and updates
Phone number for delivery coordination and customer support
Complete delivery address to ensure accurate and timely delivery
Payment information, which is securely processed through trusted third-party payment gateways
Browsing data such as pages visited, time spent on the site, and interactions to improve user experience

2. How We Use Your Information

We use your personal information for various important business purposes, including:

Processing your orders and ensuring the safe and timely delivery of cakes and desserts
Sending you important updates related to your purchases, shipping, and customer support
Improving our products, website design, content, and overall customer experience
Sending promotional offers, discounts, and special updates only when you have given your consent
Preventing fraudulent transactions and maintaining the security of our website

3. Protection of Your Information

We implement strong security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. Your personal data is stored in secure systems and is accessible only by authorized personnel who require the information to perform specific tasks.

4. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We only share your information with trusted partners in the following situations:

Delivery partners to ensure your cakes and desserts reach you safely
Payment processors to securely complete online transactions
Legal authorities if required by law or to protect our legal rights

5. Cookies

Our website uses cookies and similar technologies to improve performance and personalize your experience. Cookies help us understand how customers interact with our website so we can make improvements. You can manage or disable cookies through your browser settings at any time.

6. Your Rights

You have full rights to your personal information, including:

Request access to the personal information we hold about you
Request corrections to any inaccurate or incomplete data
Request deletion of your personal data from our systems, subject to legal requirements
Withdraw consent for promotional communications at any time

7. Third-Party Links

Our website may contain links to external websites. Please note that we are not responsible for the privacy practices, content, or security of those third-party websites. We encourage you to review their privacy policies separately.

8. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately once posted on this page. We encourage you to review this page regularly.